Privacy Policy
The Financial Doctors is committed to safeguarding the personal information that you provide to us. This Privacy Policy describes how we manage and protect the personal information we collect about individuals and entities who apply for or receive trials and/or paid subscriptions to our products and services. The provisions of this notice apply to former as well as current trial recipients and active subscribing members.
TYPES OF
INFORMATION COLLECTED
When you apply for a trial or
subscribe to our products and services, The Financial Doctors collects
information about you. Information collected may include all or a portion of
the following: name, email, address, referring agent/broker,
trading experience, your brokerage firm, platforms used, credit card details,
demographic details and any responses to questions found on our web forms, digital
and paper documents or those verbally communicated to us.
HOW INFORMATION IS
OBTAINED
This information may be
collected by The Financial Doctors from the consumer, brokerage firm, clearing
firm, or relevant affiliates with whom we collaborate for mutual customers. The
information may be obtained through online registration forms, email, paper
documents, verbal communication, marketing partners, affiliates, and other
means used throughout the course of our business.
USE OF COLLECTED
INFORMATION
Information is collected by The
Financial Doctors to ensure timely delivery of our products, support of
members, and collection of payments for active subscriptions. Your credit card
payment details are kept strictly confidential and encrypted whenever possible.
Our website payment processing is provided through a Secure Sockets Layer (SSL)
Certificate enabling secure eCommerce, communications, and interactions when
purchasing our products via the Internet and our websites. For many of our
products, we outsource payment processing to 3rd party companies with which we
make a best effort to ensure deploy similar privacy policy standards pertaining
to the handling of your personal information in order to perform their
services.
OUR AFFILIATES AND
PARTNERS
We may share personal
information with our affiliates and qualified partners for business purposes,
such as servicing customer subscriptions and informing customers about new
products and services, and as permitted by applicable law. This does not
include your credit card payment information, except in instances whereas an
affiliate is providing a service whereas such details are a prerequisite to
their function. Our affiliates may be companies such as 3rd party software
providers, technology providers, brokerage firms, futures commission merchants,
broker-dealers, advertisers, marketing agencies, and any other outside entities
that we deem necessary to support or potentially enhance the customer
experience and value.
OUR ADVERTISERS
The Financial Doctors does
allow for select affiliates to advertise their services on our website or
through electronic mediums such as email and other digital avenues (i.e.
webinars, banners, etc). Prior to inquiring on our affiliates' advertising or
registering for more information, you should carefully review their respective
Privacy Policies as we cannot perpetually police changing policies of external
companies. Our advertising affiliates reserve the right to contact you in
response to your inquiries. While we do our best to work with affiliates that
we believe are reputable, The Financial Doctors may not be held responsible for
the business practices of our advertisers. If you encounter a negative
experience with one of our affiliates, we kindly ask that you CONTACT US to report the matter.
COOKIES
Our websites may use Cookies.
This is to keep track of preferences and to better tailor our sites to the
visitor's needs while providing the most effective service to our clients and
prospective clients. Information that may be collected by such Cookies for the
purpose of traffic auditing and analyzing trends may include but are not
limited to IP Address, internal session ID, user's domain, type of internet
browser, and domain or websites visited.
SECURITY
Access to the internal
information is limited and only available to authorized employees serving a
function within the scope of our operations.
DELETE OR
DEACTIVATE REQUESTS
Deleting or deactivating refers
to the process by which personally identifiable information is remove upon
request. Because of backups and records of deletions, it may be impossible to
delete a consumer's entry without some residual information residing on our
servers or those of our affiliates who already have the information. An
individual who requests deletion or deactivation will be functionally deleted
on a best effort basis. We will not intentionally sell, transfer, or use the
information relating to a deleted individual in any way. To request deletion of
your account and information, please CONTACT US.
CORRECTING
INFORMATION
Personal information collected
by The Financial Doctors may be corrected or updated by contacting us directly
with such requests. We are not responsible for any negative effects that may
result from a customer's failure to keep us informed of new contact information
and details pertaining to their account, billing, subscription or any other
information associated with a customer record. CONTACT US to request your information is updated.
NOTIFICATION OF
CHANGES
In the event that there is a
change in the privacy practices of The Financial Doctors, our active customers
will be contacted via the email address of record. You may also refer back to
this page to periodically review our Privacy Policy.
CONTACT INFORMATION
The Financial Doctors and
associated companies and website aim to abide by the laws and guidelines of the
Internet. We welcome any questions or inquiries about our Privacy Policy.
Simply CONTACT US to submit your remarks.
